The key to keeping your renters satisfied is keeping their property in a good, livable condition. When something needs to be fixed, your tenants do not want to wait around a long time. If you leave them without a working furnace for days on end, you are going to be looking for a new tenant soon as well as subject to Colorado Landlord Habitability Law. Because of this, Bray Property Management recommends that all landlords have a backup maintenance plan.
Remember, as a landlord you are playing a waiting game. The question is not whether or not something will break down in your rental property, it is a question of when something will break down. Things are going to need repaired, and you need to be ready with your maintenance contacts and plan when they do.
Tenants typically only interact with their landlords when they pay their rent and when they have maintenance and repair needs. Because of this, your ability to handle maintenance needs quickly is crucial to creating a positive experience for your tenants. Your value as a landlord is measured largely by this response. That is why you must have a backup maintenance plan.
As a landlord, you need to have a network of people you will call to handle all types of repairs. You need the name of an electrician, HVAC repair professional, appliance repair person and general handyman. Be sure that the name and number you have on hand is someone who can come for emergency repairs. If the pipe bursts in the middle of the night, not only will your tenant want fast help, but you will too, because your property is at risk.
However, you also need to realize that there will be times that your preferred repair professional is not going to be available to handle the repair. The option, in this case, is to wait, and risk angering your tenant, or to call someone else. Because this is going to happen, you need to have someone on hand you can call when you preferred person is unavailable.
Even if you work with a property management company, you need to know that a backup plan exists. When you partner with Bray Property Management, you benefit from having experienced property managers who will field all maintenance and repair calls.
If you are interested in learning more about how Bray Property Management handles maintenance needs, contact them today to learn more.